FREE UK DELIVERY on all orders & FREE INTERNATIONAL DELIVERY on orders over £50

Delivery Options

We offer FREE Standard Delivery for all UK orders and FREE Standard Delivery on all international orders, over £50. For everything else delivery charges are determined by parcel size and weight, details set-out below. Orders consisting of more than 1 item will always be combined and dispatched as a single parcel.

Please note, we dispatch orders for single tracking books in packaging that allows them to fit through most standard sized letterboxes. This does not apply to any other product line. 

 

UK Delivery Charges:

Standard Delivery (3 Day Delivery Aim) – FREE

Express Delivery (1 Day Delivery Aim) – Small Parcel (0.00 - 0.75kg): £3.00

Express Delivery (1 Day Delivery Aim) – Medium Parcel (0.75 - 2.00kg): £4.50

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 International Delivery:

We offer FREE DELIVERY (International Standard) on all orders over £50. This option will automatically be made available at the check-out if your order is eligible. This offer is made in accordance with and governed by our Terms & Conditions – please review these here.

European Union – Standard Delivery (3-5 Working Day Delivery Aim):

Small Parcel (0.00 - 0.75kg): £4.50
Medium Parcel (0.75 - 2.00kg): £12.50

USA & Canada – Standard Delivery (5-7 Working Day Delivery Aim)

Small Parcel (0.00 - 0.50 kg): £6.50
Medium Parcel (0.50 - 1.50 kg): £14.50
 
Australia & New Zealand – Standard Delivery (5-7 Working Day Delivery Aim)

Small Parcel (0.00 - 0.50 kg): £7.50
Medium Parcel (0.50 - 1.50 kg): £16.50

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Sending Out Your Order

 

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UK Post Codes

We dispatch most orders via Royal Mail and accordingly rely on the delivery timeframe guidance issued by Royal Mail. However, delivery to the following UK postcodes may take longer to fulfil.

AB, HS1-8, IV 41-51, PA41-49, BFPO 01-999, HS9-99, IV 55,56, PA76, BT1-99, IM1-99, JE1-99, PH41-44, DB99 9AA, IV 1-20, 25, KA27,28, PH49-50, DD8 - 11, IV 30-32, KW15-17, TR21-25, GY1-99, IV 36, PA20-40, ZE1-99

It’s important that every order is accompanied by an accurate postal address and post code. Orders with inaccurate or unclear correspondence details will require additional investigation to process (which could potentially include contacting the customer who submitted that order). This may cause the order to be processed more slowly than normal and we therefore cannot always adhere to standard dispatch times in these scenarios.

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Payments, Taxes & Customs

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Non-Delivery & Damaged or Faulty Items

It’s very important to us that you receive the item(s) you were expecting, within the specified delivery time frame and in ‘as sold’ / undamaged condition.

Non-Delivery

All our products are sent via Royal Mail. The ‘Signed For’ delivery options are not a tracked product, but do allow the use of Royal Mail’s Track and Trace platform to see an electronic signature free of charge.

If a delivery has not arrived within the expected timeframe we ask that in the first instance you contact your local Royal Mail delivery office to check the consignment has not been held for collection.

Damaged or Faulty Items

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Questions on Shipping and Delivery

We hope our delivery process and charges are clear and straightforward to understand. However, if you have any questions or queries please do get in contact with us.

Our telephone line is open Monday to Friday between 9:00am and 5:30pm (GMT). There is an answerphone system available for out-of-office hours and we will always endeavour to respond to any messages on the next available business day. Calls are charged at your normal tariffs.

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