Free Express UK Delivery on Orders Over £29

Terms & Conditions

Use of and access to this website are subject to the Terms and Conditions set out in this notice and is conditional upon your acceptance of these Terms and Conditions. In addition, users agree that any such access or use is undertaken at the users own risk.


Information Displayed on our Website 

To the best of our knowledge, the information contained within our website is accurate as at the time of publication (including prices, descriptions and details of all products listed). However, we we’re unable to offer any guarantees or assurances that the website is completely free from all errors. Accordingly, we may choose to make modifications to the website and updates to the data within the website at any time, without issuing prior notification.


Information We Collect

Unless you choose to provide it to us (for example by placing a sales order and / or subscribing to our mailing list), we will not collect any personal data from you when you visit our website.

When you place an order on the website, we will store certain information about you to ensure we’re able to fulfil that order and provide you with the best service possible. If you’re interested in our products, our news or special offers and chose to subscribe to our mailing list we will again store some of your personal information.

The information we collect about you includes your name, email address, physical address and contact telephone number. This information is held securely, in accordance with our internal security policy and the law.

We use personal information to understand your needs, provide a better service, process orders and provide you with relevant product news and updates.

You can view our Privacy Policy here.


Sales Contract / Confirmation

Once an order to purchase a product has been made we will send you an email confirming the details of that order. All orders placed on our website represent an offer made to purchase a product from us, the email notification we send to you is an acknowledgement that purchase offer has been accepted.

We must receive full payment from you for all goods (and associated delivery charges) within your order before the purchase offer can be accepted.

Once payment has been received we will process and dispatch your order. Once your order has been dispatched you will receive and email to confirm fulfilment.

We are entitled to withdraw from any contracts in the event any obvious errors or pricing inaccuracies are identified in relation to products featured on our website. Where a pricing inaccuracy is identified in regards to your order, we will endeavour to contact you as soon as possible by email. We will inform you of the correct product pricing and request a confirmation as to whether you wish to cancel the order or continue with the order at the correct price.


Right to Cancel

If you’re not entirely satisfied with your purchase (for any reason) you may cancel the sales contract within 3 weeks of placing the order.

You will be required to return the original products to us and these must be received in a perfect, unused / unmarked condition and in the original packaging (with no signs of damage).


Delivery & Returns

Please see our respective Delivery and Returns Policies for details.


Availability of Products

We always aim to ensure our website is up-to-date and shows an accurate stock position. However, if in the unlikely event an item becomes out of stock and we are unable to fulfil an order we will contact you as soon as possible to offer and full refund.

Availability of products on the website are subject to change without notice.



All prices (including delivery charges) referenced on our website are in pound Sterling (£) and we will always endeavour to ensure these prices are correct. However, in the unlikely event of a pricing error we are entitled to withdraw from any sales contract. In these instances, we will inform you of the correct product pricing and request a confirmation as to whether you wish to cancel the order or continue with the order at the correct price.

For items shipped internationally, all import taxes or customs duties applied once the consignment reaches the destination country are the sole responsibility of the customer / purchaser.

Prices (including delivery charges) on the website are subject change without notice.


Sales, Discounts & Promotions

We may introduce sale periods or promotional pricing on our website, in line with current legislation.

Discount / promotional codes may be introduced on an occasional basis. Discount / promotional codes can only be used once per transaction. Discount / promotional codes (except for our ‘Free Delivery - Royal Mail 2nd Class - on orders over £50’ promotion) can only be used once per person. Discount / promotional codes apply to our website only ( and cannot be used on any 3rd party or external websites.

Discount / promotional may only be used at the time of purchase and not retrospectively. We reserve the right to withdraw discount / promotional codes at any time. Discount / promotional codes cannot be used in conjunction with any other voucher, coupon or offer. All discount / promotional codes may be subject their own Terms and Conditions as well as those general Terms & Conditions set out below.


FREE UK DELIVERY (Royal Mail Tracked 24) on all orders over £29 – Guidance, Instructions & Terms

1.    Receive free shipping (Royal Mail Tracked 24 only) on orders of £29 or more via our website.

General Terms & Conditions For All Offers, Discounts & Promotions From Tiddlers & Nippers Ltd

1.      All offers and discounts may only be redeemed once per transaction

2.     Tiddlers & Nippers Ltd reserve the right to withdraw any and all offers or discounts at our discretion

3.     All offers and discounts cannot be used in conjunction with any other voucher, coupon or offer


Complaints & Queries

We take pride in delivering high-quality products and excellent customer service. However, we do realise that sometimes you may feel as though your experience hasn’t met with expectations. If this is the case, please contact us at and we will do our very best to find a solution as quickly as possible.


Your Conduct

Users of this website must do so in way that does not cause the website to be damaged, or result in access to the website being interrupted in anyway. The website must only be used for lawful purposes (and cannot be used for fraudulent means, or any other criminal or unlawful activity). Users of the website are solely responsible for all electronic communications and content sent from their computer to the website.

The website cannot be used in any way that breaches or infringes upon trademark, copyright, privacy or any other right that could cause harm to third parties. Additionally, website users cannot disseminate any material that may damage or restrict the functionality of the website or any other computer software, hardware or telecommunications equipment. This includes (but not limited to) computer viruses, malicious software, corrupted data and so on.


Links to other Websites

Our website may contain links to partner websites, or other websites we think may be relevant or useful for our customers. Please note however, that once you leave our website using one of the aforementioned links we have no control over the website you have linked to. Accordingly, we accept no responsibility for the protection / privacy of any information you provide whilst visiting websites outside of our own. Additionally, this privacy policy does not apply to or govern any other website other than our own. We recommend users of our website always exercise caution when linking to an external website and take time to review the associated privacy policy for that site.


Copyright and Intellectual Property

The copyright of this website is owned by Tiddlers & Nippers Ltd (including all text, images, graphics, logos, intellectual property and the associated arrangements of all component parts). All rights reserved. The website may be accessed by you for your own non-commercial use only.

No part of this website may be reproduced, altered or commercially exploited without the express permission of Tiddlers & Nippers Ltd. This includes copying, recording, publishing, transferring or modifying, or any future means of reproducing text, images, graphics or creating derivate works.

Published by Tiddlers & Nippers Ltd, 2018. Registered in England. Company number 1172 4802.


Governing Law

The contract between you and Tiddlers & Nippers Ltd will only exist once you receive an email confirming that an order has been placed and accepted. The contract shall be governed by and interpreted in accordance with English law and is subject to the exclusive jurisdiction of the courts of England.


Legal Disclaimer

Tiddlers & Nippers Ltd accepts no responsibility for and shall not be held accountable for any reliance (detrimental or otherwise) that you place on its website or website contents.

To the fullest extent permitted by law, Tiddlers & Nippers Ltd is providing this website and its contents on an ‘as is’ basis and makes no representations or warranties of any kind with respect to the website or the websites contents (including product information, product descriptions, pricing and website information) and disclaims all such representations and warranties, express or implied, as permitted by applicable law.

Furthermore, Tiddlers & Nippers Ltd makes no (and expressly disclaims all) representations or warranties of any kind with respect to products listed on the website, including (without limitation) warranties of merchantability and fitness for a specific purpose. Additionally, the information included within this website may contain errors (technical, descriptive, typographical or otherwise). Tiddlers & Nippers Ltd does not represent or warrant that the information contained within this website is accurate, complete or up-to-date. All liability arising out of any such information or data inaccuracies is expressly excluded to the fullest extent permitted by law.  

To the fullest extent permitted by law, neither Tiddlers & Nippers Ltd nor any of its Directors, employees, or other representatives will be liable for damages arising out of or in connection with the use of this website in anyway (extending to the content, information or products included on the website).

This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.


We offer a 6 month guarantee on all of our products. If your products develop a fault within 6 months of purchase, please contact us and we will do our best to resolve the fault. This may be by repair or replacement. 


These Terms and Conditions only apply to this website (i.e. the website operated by Tiddlers & Nippers Ltd).

We may update our Terms and Conditions from time to time without providing prior notice. Accordingly, we strongly encourage you to check this page each time you order from us, to ensure that you are happy with any changes. Any conditions set-out within this policy do not affect your statutory rights as a consumer.

If you have any questions in regards to this policy, please contact us.